Vydhra Logo

Privacy Policy

Last Updated: April 2024

1. Introduction

Vydhra (“we”, “our”, “us”) is a brand operating under Ramesys Private Limited, based in Kolkata, India.

We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

2. Information We Collect

Personal Information

  • Full name
  • Email address
  • Phone number

Payment Information

Payment details processed securely via Razorpay. We do not store your full payment details.

Technical Data

  • IP address
  • Browser type
  • Device information

Usage Data

  • Pages visited
  • Time spent on website
  • Interaction with content

3. How We Use Your Information

  • Provide and manage course enrollments
  • Process payments securely
  • Communicate with you (support, updates, notifications)
  • Improve our platform and learning experience
  • Analyze user behavior for better service delivery

9. Refund Policy (Important)

Refunds are subject to strict eligibility criteria. A refund can be claimed only if BOTH conditions are met:

  1. The request is made within 7 days of payment, AND
  2. The request is made at least 7 days before the course batch start date

Eligible Scenario

Paid 1st June, Starts 20th June, Request 5th June. (Refund Allowed)

Not Eligible

Requested after 7 days of payment OR less than 7 days before batch start.

11. Contact Us

For any questions regarding this Privacy Policy:

emailsupport@vydhra.com

location_onKolkata, India

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