Vydhra - Online Courses

Last Updated: April 2024

1. Introduction

Vydhra (“we”, “our”, “us”) is a brand Owned and Operated by Ramesys Private Limited, based in Kolkata, India.

We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

2. Information We Collect

Personal Information

Full name
Email address
Phone number

Payment Information

Payment details processed securely via Razorpay. We do not store your full payment details.

Technical Data

IP address
Browser type
Device information

Usage Data

Pages visited
Time spent on website
Interaction with content

3. How We Use Your Information

● Provide and manage course enrollments
● Process payments securely
● Communicate with you (support, updates, notifications)
● Improve our platform and learning experience
● Analyze user behavior for better service delivery

9. Refund Policy (Important)

Refunds are subject to strict eligibility criteria. A refund can be claimed ONLY if the following condition is met:

✓

Refund Eligibility Condition

The refund request must be made within 7 days of payment.

If this condition is not met, your payment becomes fully non-refundable. Please make sure to submit any requests within the 7-day window.

Refund Eligible Scenario

You make your payment on June 1st, and request a refund on June 5th (within 7 days of payment).

Refund Ineligible Scenario

You make your payment on June 1st, and request a refund on June 10th (outside the 7-day payment window).

11. Contact Us

For any questions regarding this Privacy Policy:

emailsupport@vydhra.com

location_onKolkata, India